Marshall's Holiday Rentals
Marshall's Mornington Peninsula Accommodation

At Marshall's you can select from 100s of quality-approved holiday houses on the Mornington Peninsula in choice locations from Mt. Eliza to Portsea.
Biggest choice Best quality Expert attention Focus and care Mornington Tourism member.
Call (03) 5984 5955 or click here to contact us
Please tell us the Property IDs , Number of guests, and Dates.

"We understand your family holiday time is precious..."

Featured Property
Special Rates

Click here for Cleaners and Tradespeople or Owner Instructions

CLEANERS AND TRADES PEOPLE          Back to top
* Please note. This is neither an endorsement nor an availability schedule.

CLEANERS
Jeannie Matthews 0407 884 113 (matthews.jeannie@yahoo.com.au)
‘Get Dusted’ Levana 0410 655 730 Christine 0402 308 748 dusted@aapt.net.au
Joanne Roberts 0450 137 756 (Mt Eliza to Rye)
Rick’s Holiday Home Cleaning Service (Rosebud to Mt. Eliza only) 0416 167 039
Sandy Forster 0419 158 585
Tony and Val Goodman 0400 970 953 valgoodman@bigpond.com
Beaumont's Professional Cleaning Service 0439 146 496
Perfection on the Peninsula - Vivienne Galea 0415 738 723
S.T. Cleaning Service (Matt and Sarmila) 0439 630 845
ICD Services - Chere and Lincoln 0409 173 687 0417 132 943
Voula 0425 848 179
Window Cleaning Stephen Reilly 0417 367 366
Sea Through Window Cleaning Steve 0415 531 737

RUBBISH BIN HIRE
Express Bin Hire NO RENT OR CONTRACT
$13 PER EMPTY 0407 540 108 5985 5185

CARPET CLEANING
Chem-Dry - Gary 5973 4144
Pro Care Carpet Cleaning - Milton 0417 336 655
Quality Clean P/L 1800 631 260
Drytron 131 250

HOME MAINTENANCE AND REPAIRS
Colin Burchell 0418 336 878 (tiling, carpentry, plastering and painting)
Martin Fletcher 0421 021 098
Plumbing and Maintenance Ron Lee 9801 2652 or 0431 649 719
Goldy’s Home Maintenance Brett 0417 285 304
High Reach Property Services John Scott 0408 563 811 5974 2760
Blairgowrie Mow & Sow – Gardening & Home Maintenance – Frank 0438 583 034
Matt Wood 5982 1815
Peninsula Grass ‘n Glass Nick 0419 136 041 (Garden and home maintenance)
Helping Hands Karl de Graaf 0407 251 199 ( All in one property service )
Coastal Images Jeff or Glen 5984 0852 or 0419 136 041
Impress Property Services Gary Beauchamp 1800 005 351 or 0421 474 100
Amazing Clean Blinds Cheryl 5981 9008

HOME MAKEOVERS
Interior Packages – Complete Furnishing Solutions
Jenny 0402 467 873 or Jane 0408 638 170
Coastal Home Makeovers
Janine 0429 023 735 or Samantha 0431 615 800
‘Get Dusted’ Levana 0410 655 730 Christine 0402 308 748 dusted@aapt.net.au

LINEN & DOONA SUPPLIES
SPECIALTY experts (Anthony) 0418 311 235

LAUNDRY SERVICE (pickup and deliver)
Squeeky Clean (Rye) 5985 1333

PAINTERS
Brian Warby 5981 1071 or 0419 336 491
Stewart Bates 0417 537 579
EC Painting Service PL 0412 331 353

LAWNS AND RUBBISH REMOVAL
John Matthews 0407 884 113
Frank (rubbish removal) 0438 583 034
Mel’s Maintenance (rubbish) 0407 121 284 5986 8299
Peter Cafarella 0438 577 470
M &S Lawn Mowing Matt 0412 032 289
Plummers Gardening Warren Plummer 0400 158 251

PLUMBERS
John Jarman Plumbing 0418 318 656
Len Warfe 5987 2537
Oxford Industries Geoff Oxford 0418 373 158 (24 hr)

ELECTRICIANS
Phillip Marriott 0418 359 434
Mark Carmody 0418 591 368 5986 8026
Vaughn Wickaden P/L 5986 1102

GLAZIER
O’Brien (24/7) 13 16 16
Mr. Glass (Dromana to Portsea) 5985 5891
Ben Matthews 0407 884 113

TV SERVICE
Michael Evans 5987 2913 or 0412 369 497

LOCKSMITH
Robin 0416 123 068

HIRE HIRE HIRE
Mr Rentals 9770 5488 or 1800 880 778
(Fridges, washing machines, white goods, TVs, computers)
Linen Hire Bernice and Ken 0419 330 710
Belle Olive Baby (baby only) Furniture/Accessories
5982 3555 cnr Boneo & Pt. Nepean Rd. Rosebud
Radio Rentals Frankston Bed Hire 9871 1099
Jorvik BBQ Hire 5985 9499
Peninsula Party Hire 5986 5388

SEPTIC TANKS
Nepean Septics Greg 1800 633 446 or 0419 322 692
H.K. Drainage 0407 886 638
Septech (Melb) 9729 0966

APPLIANCE REPAIRS
Arrive on Time Appliances 5977 8144 or 0418 363 343
Peninsula Appliances 5987 2005 Boundary Rd, Dromana
CPB Services Phil 0418 175 682

REFRIGERATION
Rosebud Refrigeration 5986 8362
Rosebud Appliances 5981 2776 or 5986 5956 Martin
Peter Knights 5983 1765 (Fridges)

AIR CONDITIONER SERVICE
Mark Nicholson 0418 994 269 5987 3299

GARAGE DOORS
Mornington Garage Doors 5975 7065

PEST CONTROL
Guardian Pest Control 5987 1787 or 9770 1040
Port Phillip Pest Control Rob Bassett 0408 332 809
Northern Pest Control 1800 751 100 Paul 0400 562 321
Termite Force 1300 367 731
Repel Pest Control Tim 0438 822 439

POOL MAINTENANCE
Pool Werx Cameron & Cathy Williams 0421 631 414 or 9587 6614

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OWNER INSTRUCTIONS       Back to top
Must Read Information for Trouble Free Holiday Renting

Dear Landlord

These instructions have been put together as a result of our experience with hundreds of holiday properties and many thousands of bookings. Please follow these instructions closely as it will help to ensure trouble free holiday rental for you and your guest. Guests who have an enjoyable stay often book the same property again and again, and will recommend your property to friends and family. Our experience tells us that thorough preparation can result in BIG returns!

KEY POINTS

The following points are described in more detail below.

·          PROPERTY PRESENTATION to be to the highest standards of hygiene.

·          INSPECTION AND CLEAN to be done by owner or owner’s representative.

·          PRE-SEASON CLEAN to be thoroughly done in December (and garden maintenance).

·          BEDDING configuration must not be altered once you have accepted a booking.

·          BBQ should be very clean and in good working order.

·          APPLIANCES to be in good working order.

·          HOT WATER SERVICE turned ON before your first guest arrives.

·          KEYS 2 (two) sets of tested keys provided to us and one set to your cleaner.

·          FOOD must not be left in the fridge or pantry.

·          PERSONAL BELONGINGS must be removed.

·          INSTRUCTIONS FOR ALL APPLIANCES AND EQUIPMENT

INSIDE THE HOUSE

·          SMOKE ALARMS MUST BE FITTED It is law that smoke alarms be fitted. Heavy penalties apply for non-compliance.

·          BEDDING You must supply at least 1 pillow per person and 1 doona per bed with covers provided, or 2 blankets per bed. Mattress and pillow protectors for all beds are essential, and it is advisable to have a water proof mattress protector on bunks and single beds. The bedding configuration cannot be changed once a booking has been taken as guests use bedding configuration to book.

Note- Guests will bring their own linen (top and bottom sheets, towels, tea towels).

·          KITCHEN The quality and quantity of kitchen utensils must be reasonable and must include toaster, kettle, crockery, cutlery, can opener, cork screw, water and wine glasses. Rubbish bins (adequate size) for both kitchen and out side are advised. If you are accommodating 6 or 7 people for example, you will need to supply fry pans, saucepans, salad bowls, micro wave dishes etc for that number of people as a minimum.

Note- It is advisable that you provide more than necessary especially cutlery and crockery as people often have relatives down for the day for a meal and therefore require more plates etc than just for e.g. the 6 or 7 your property can accommodate.

·          LAUNDRY Iron, ironing board, mop, broom, bucket and vacuum cleaner, basic cleaning aids for bathroom and toilet. By supplying these items your guest is more likely to leave the property in a clean state.

·          PESTS Spiders, ants and mosquitoes can present a real problem during summer and we receive many complaints. Please consider a pest control treatment before the holiday season along with the pre-season clean.

·          WINDOWS should have fly wire screens in place especially properties with little ventilation or no air conditioning

·          PHONE Leaving a phone connected is optional, but in some areas mobile phone reception is very poor so it is advisable to allow local calls only or at least allow incoming calls.

·          OTHER Please ensure there are additional toilet rolls and light globes available!  A “no smoking” sign in the house is optional, but please provide ashtrays for guests outside. If stairs are present then a guard rail for toddlers is strongly recommended.

·          APPLIANCES need to be in good working order.

OUTSIDE THE HOUSE

·          B.B.Q Big enough to cater for the numbers your house can accommodate with a full bottle for the start of the season, and an outdoor setting with a suitable number of chairs. Should the gas bottle become empty the guest will have it refilled and forward the receipt to MHR for reimbursement from your rental payment.

Note- Clean it before the holiday season and arrange with your cleaner in between each guest stay to clean the BBQ as a guest may overlook this and leave it uncleaned.

·          BINS Provide details in information folder regarding which days the recycle and regular bins are to be left out. Provide large green garbage bags as a back up should all else fail. Make sure bins are empty before first guest arrives.

HOT WATER SERVICE

Please turn hot water ON prior to your guest arriving, and leave it on over the whole of January. If you wish to turn it off during the rest of the year, you will need to leave instructions in your “Guest Information Folder” notes where to find the switch. If there is no hot water for the guests in the morning they will get very very upset! You have been warned…

MISCELLANEOUS

·          PAYMENT of rent is within 5 working days of guest departure either by EFT or cheque along with a Tax Invoice Statement.

·          KEYS TWO identical sets need to be provided to MHR. All keys must be TESTED before giving them to MHR. Guests are able to pick keys up from the office after 2pm, and are asked to vacate the property by 10am. If a locksmith needs to be called the charge will be passed on to you. However the bigger cost is an unhappy guest.
Note- We cannot hand out keys to cleaners during summer as we must keep a spare set for emergencies and also it is impossible for the cleaner to pick up and drop off keys during the short time available between guest stays.

·          GUEST INFORMATION FOLDER to contain instructions for appliances in the house. E.G. washing machine, heaters, air conditioning, TV, video, stereo etc. Take nothing for granted. This will protect your appliances as it will ensure correct operation.

On the front please write “Please read guest information folder” in big bold letters.

·          INSTRUCTIONS FOR TVs, HI-FIs, SPAS, POOLS etc. to be left in guest information folder or beside the equipment.

·          WELCOME NOTE provided by MHR should be laminated and permanently affixed to the refrigerator.

·          GIFT Some owners choose to leave a welcome gift, say a bottle of wine in the fridge or flowers and chocolates as it creates a feeling of goodwill between owner and guest, and the guest may take extra care during their stay.

·          CLEANING The property must be presented to the highest standards of hygiene, particularly the kitchen, bathrooms and toilets. It is essential a thorough pre-season clean be done, especially the oven, stove top, BBQ, and bathrooms, paying special attention to cobwebs. We have provided a list of trades people & cleaners, this is for your convenience, and is neither an endorsement nor an availability schedule. If you choose to employ a cleaner, you will need to organize someone as soon as your bookings are confirmed. If you leave it until the last minute, it will be difficult to find anyone. Owners who take the time to present their property well are often rewarded with guests who will book year after year. Not only summer but also school holidays, long weekends, Easter.

o         CLEANING BY GUESTS Guests are not expected to do a full clean on departure, just to leave the property tidy as cleaning is built into the rate they pay. This is not like a permanent rental where the tenant must leave the property clean but more like booking a motel or hotel where no guest does any cleaning whatsoever.

·          FOOD Do not leave opened or unused food in the fridge or pantry. You can leave long life milk, sugar sachets, tea bags and coffee.

·          WEBSITE All dates booked are shown on the website. The guest can find out immediately if a property is available on their required dates.

·          BOOKINGS If MHR calls to make inquiries, it is not a confirmed booking at that stage. You will be notified in writing of any confirmed bookings. With regard to Australia Day, Labour Day and Easter bookings, please keep in mind guests often leave  the decision to go away until the very last minute. So if you would like bookings over that period, you will need to delay your decision to use the property until the last minute.

o   Please be contactable. We always call you before making a booking so if we cannot contact you the guest will book another property.

·          PROBLEMS EXPERIENCED BY GUESTS MHR are not real estate agents nor property managers and do NOT provide property management services. On key pick up the guest is provided with your name and mobile phone number. Experience has shown that questions can be handled most quickly and easily if the guest talks to the owner directly rather than asking MHR first. We have found that 90% of calls are for minor issues such as “how do I operate the VCR” or “how do I use the heater”; however sometimes there may be a problem with the fridge or washing machine. The idea is to short-circuit the process and attend to the guest’s problem quickly. Problems will be minimal if helpful hints advice is followed. So please make yourself contactable between the hours of 9am to 5pm.The guest knows to contact MHR outside of these hours, should an emergency arise.

·          INSPECTION We suggest you take an inventory of the house contents, and have a copy with you on inspection. If you are using a cleaner give them a copy of the inventory as well as keys and ensure they report any damage immediately to MHR. If an inspection is not done prior to the next guest arrival (2 PM) it is NOT possible to apportion blame. If there is no guest arriving then an inspection must be done within 48 hrs. as we must release the security deposit.

·          SECURITY DEPOSIT From the date of the booking, the guest has 10 days (or 3 days if booking is made in December for summer) to pay the security deposit. The deposit will be sent to the guest 3 days after tenancy if there are no damage issues. It is essential you notify the office on the day of the guest departure if there are any issues involving the guest who has just left.

·          DAMAGE If there has been damage made then we will send out a claim form. A claim cannot be made if an item fails after normal use. If an item is over 3 years old then only part of the cost of replacement can be claimed.

·          CORRESPONDENCE FROM MHR Please ensure all correspondence is easily accessible in a folder and please read this HINTS document before each season in early December.

·          CHANGES TO PROPERTY CONFIGURATION MHR must be advised if at any time you CHANGE any furniture or fittings in your property as the information we are presenting on our web site must be 100 % accurate. It is in your best interests that you notify us if anything is added to your property (e.g. air conditioner) which will greatly help your chances when a guest is choosing a holiday rental.

Note- The bedding configuration cannot be changed once a booking has been taken as guests use bedding configuration to book.

·          KEYSAFE We have found that guests really enjoy the convenience of going directly to a property rather than to a key pickup point first. To that end we have installed keysafes in some properties and give the keysafe unlock code to the guest just prior to the stay. The keysafe contains the key/s to the main entrance door and they leave the keys there when they leave and then lock the keysafe. The keysafe also has the added benefits of allowing access to your property for cleaners, friends, and even yourself. Keysafes are installed by MHR in Mt. Martha, Mornington and Mt. Eliza.

If there is a keysafe already at your property then please leave it unmoved as its location is on our database and is used to instruct the guest.

·          PERSONAL BELONGINGS All personal possessions must be removed from kitchen cupboards, wardrobes, bathroom and every cupboard emptied. Please put personal possessions into a locked cupboard or garage.

·          FINALLY In order for your guests to book your property on a regular basis it is essential they do not experience any inconvenience during their stay.

 The team at Marshall’s Holiday Rentals looks forward to successfully holiday renting your property.

 Thank you for your co-operation. Mornington Peninsula Accommodation and Holiday Rentals summary page.

(This document is for use by landlords of properties marketed by Marshall's Holiday Rentals.
It is expressly forbidden to be reproduced by all other parties.)

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